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Article by Jeremy Gerson · Feb 11, 2015 at 03:33 PM · Steven Geller edited · Dec 13, 2018 at 01:42 PM

License Token Activation - Unexpected Error. Please contact support

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Summary: When attempting to activate a license you may receive the error message "Unexpected Error. Please contact support". Please note that the license token activation process requires access to http://support.quali.com on port 80 using a secure connection. If this port and connection type are blocked then token activation will fail. At this point a license file should be requested from support based on the PC fingerprint which may be obtained from the application wizards.

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